Friday 20 March 2020

Pissing Off Alberta's Doctors Was a Big Mistake, Mr. Kenney

There is trouble brewing in Alberta...

Let's begin with a basic primer on how health care works in Canada versus how it works in the US. In Canada, people find a family primary care doctor who they see for check-ups and if they have health issues. This primary care doctor may refer their patients to specialists or send them for tests. But all the doctors are employed by whatever province they practice medicine in. The provinces administer health care. They set the rates at which doctors can bill for their services.

In the US everyone pays for their own health care. Many people have insurance through work, where their employer pays all or a portion of their insurance. Still, many Americans do not have health insurance and are, therefore, unlikely to visit a doctor because they can't afford it.

Even those who do have health insurance often face a battle when trying to claim for health care. This may involve the patient paying lawyers when their insurance company denies coverage.

Insurance companies are in the business of making money. They like to receive premiums. They don't like to have to pay out. They will fight paying out. They will write extensive fine print to avoid paying out because of things like pre-existing conditions, or taking unnecessary risks. It sucks.

In Canada, there are no clauses about pre-existing conditions. There are no clauses about things not being covered. Everyone is entitled to health care, regardless of their ability to pay.

In my opinion, for whatever that is worth, the Canada Health Act should also cover necessary pharmaceuticals, eye care, dental care and mental health care. But that is just my opinion.

Now, Conservatives have been trying to end Canadian universal health care for a long time... They find the notion of universal healthcare horribly "socialist". By the way, the Canada Heath Act was created in 1964 by Lester Pearson's Liberal government, but not without considerable pressure, cajoling, and dinner meetings with the CCF/NDP led by Tommy Douglas.

Because back then, parties could get past partisan lines to do what was in the interest of the public.

But Conservatives have always been opposed. And never more so than now.

The new crop of conservative politicians raised up by Harper are particularly opposed to universal health care.

Here is a bit of history:




The CPC is predicated on a commitment to eliminate Canadian Universal Healthcare. Since Jason Kenney is one of Harper's acolytes, so is the UCP. 

Therefore, it is no surprise that the UCP in Alberta is doing just that. Attacks on the livelihoods of nurses, tearing up the contract with Alberta doctors, effectively cutting funding for health care. Yes, yes, they kept the budget the same. But if you have an increase in population, and increasing costs due to inflation, the budget remaining constant is actually a cut. 

Doctors have been struggling with finding ways to continue to treat their patients while they or their patients are self-isolating. The Alberta government re-instated a protocol from H1N1 which allows doctors to have virtual appointments with their patients.

The Health Minister, Tyler Shandro, tweeted that they were activated this billing code.

And doctors went looking for more information. They found the new bulletin:


The trouble is, there is no rate attached to the billing code on this bulletin and doctors were very confused and concerned about this.


Then the doctors found out that billing code 03.01AD was the same amount as it was for H1N1, $20 per call. All the other provinces have updated their epidemic virtual care rates. But not Alberta. The doctors are outraged.















With the COVID-19 pandemic spreading rapidly, the UCP announced a measure which they said will keep people out of doctor's waiting rooms while accessing health care. They have contracted with Telus to offer an app whereby people could talk to a doctor remotely.  They did not discuss this with doctors.



At first glance, this may seem like a sensible idea. Except, you don't get to talk to YOUR doctor. You get to talk to a random doctor. Possibly not even located in Alberta. This might be fine for dealing with simple issues, but if you have complex health issues it would obviously be better to deal consistently with one doctor who knows your history. 

The thing is, doctors already can contact their patients on the phone. They can bill for this, but at a much lower rate (less than half) than an in-office appointment. 


Patients who may rely on having a physician who understands their complex concerns will not be able to access that doctor unless they go into the clinic, potentially putting themselves at risk of infection. Doctors will lose visit revenue. 



You may be thinking that doctors make a lot of money, so why should I care if they lose a bit of revenue to this Telus system? Think of it this way: doctors are small business owners. They pay rent, and utilities, and they pay for staff to manage records and make appointments. So their take-home pay is significantly less than what they bill.

Recall that the UCP wants to reduce doctors' billing rates. At the same time, they are skimming off patients to this Telus system. Like any small business, if there is not enough revenue to keep the lights on and pay staff, they will close their clinics and go elsewhere. We are already short of doctors in this province and the UCP seem determined to drive more of them away.















Doctors are understandably extremely unhappy about this. There is a pandemic and doctors are needed. Based on the examples of Italy and South Korea, doctors are going to be run off their feet looking after very ill people. This is not the time to be driving them away. 

Or, so one might think. But recall, the UCP, like the CPC, is predicated on eliminating universal public health care. But they went after doctors, who are highly educated with quite decent research skills. And so this came to light:

It checks out.


And the ethics commissioner has signed off on this. The UCP respond to all this by pointing that out. But it was cleared by the ethics commissioner months before there was a pandemic or these new measures had been introduced by the government.  Of course, the ethics commissioner may be afraid to cross this government. Election commissioner, Lorne Gibson, was fired when he was investigating irregularities in the UCP's leadership race that saw Jason Kenney become leader.

Even the appearance of conflict of interest should be something the government takes seriously. However, it appears that they do not.


From the Vital Partners' website:

Matt Wolf, Jason Kenney's "Issues Manager" went on the offensive, attacking those who would criticise what appears to be a very blatant conflict of interest...



This key strategy of the UCP, to silence dissenting voices online, may not work this time. Doctors are furious. And they are not likely to let this go. More bits and pieces keep coming to light...






Stay tuned. As the COVID-19 Pandemic ramps up in Canada, Alberta's doctors are having to fight on 2 fronts at once.  I strongly suspect that Albertans, like most Canadians, are passionate about their health care. This will not go well for the UCP's reputation.












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